Say What? Understanding Nonverbal Communication

We are always communicating, even when we are not speaking. How we dress, how we stand, our gestures, facial expressions, our tone of voice all speak for us. Nonverbal communication can emphasize or contradict what we are saying, or it can replace speech. This class brings awareness to nonverbal communication and how it affects our interpreting. In conversations, nonverbal communication is used to manage the flow through nonverbal cues. Interpreters who are able to read nonverbal communication can deliver a more comprehensive message. Interpreters should also be aware of their own nonverbal communication so as not to distract from the interpreting encounter. The class provides an overview of nonverbal communication and provides techniques to improve self-awareness of nonverbal communication.

PRO TIP: Allow yourself 2 hours to watch the entire video in one sitting to more easily receive your certificate upon completion.
CEU Credit Offering

  • OHA: Skills or Other

    2.00 Units

    • CCHI

      2.00 Units

    • OJD

      2.00 Units

    • IMIA/NBCMI

      0.20 Units

    Instructor Bio: Carol Gwo

    Carol Gwo holds a Master’s degree in Education, specializing in Post-secondary Adult Continuing Learning. A native of China, she is fluent in Mandarin, reading and writing both traditional and simplified characters. She teaches Mandarin at Portland State University and at Portland Community College.

    She has received a superior rating certificate from the American Council on the Teaching of Foreign Language (ACTFL) in Chinese language (Mandarin) proficiency. Carol also studied at the School of Teaching Chinese as a Second Language, a graduate school at PEKING University in Beijing, China. Carol is a certified Mandarin interpreter.