Interpreting and Advocacy:
Language Access, Patient Safety, and Appropriate Advocacy

Under the National Code of Ethics for Healthcare Interpreters, the interpreter has the responsibility to step out of the interpreting role when necessary for patient safety. How can interpreters decide when it is necessary to intervene? In this course, interpreters will get an overview of language access legislation and its relationship to patient safety, learn about ethical considerations to take into account before deciding to intervene on a patient’s behalf, and practice intervening appropriately on a patient's behalf.

PRO TIP: Allow yourself 2 hours to watch the entire video in one sitting to more easily receive your certificate upon completion.
CEU Credit Offering

  • OHA: Ethics,
    Skills or Other

    2.00 Units

    • CCHI

      2.00 Units

    • IMIA/NBCMI

      0.20 Units

    Instructor Bio: Felicity Ratway

    Felicity Ratway holds a Master’s degree in Interpreting and Translation Studies from Wake Forest University and has been working as an interpreter in Oregon since 2015. She is a Certified Medical Interpreter through NBCMI and has received a letter of certification from the State of Oregon. She serves on the Oregon Council on Health Care Interpreters (OCHCI), where she chairs the Advocacy and Legislative committee, and is a rural interpreter representative for Oregon Interpreters in Action.

    In addition to her work as an interpreter, Felicity has experience drafting language access policies and procedures and creating trainings for medical staff on working with interpreters. As a doctoral student of public health, Felicity is particularly interested in the health impact of language access services for language minority patients and families.